We created onboarding user-flows to consider the level of early-interaction and skillset for the programme. We wanted to explain things early, as the user interacts with the programme to give a general sense of the platform before getting into more detail as they discovered new features.
The idea was that this in-app training would reduce as the user grows in Quorso experience.
Our main focus and the core part of the app was around central tasks and a mission control centre. Organised through a mix of suggestive automation through Quorso’s clever AI as well as manual management task setting, the idea was to send managers on weekly Missions to drive improvement, communication and reporting. By supporting an agile approach to business we were able to support the app’s nimble functionality through simplicity of design and urgency of user requirement. Endless number-crunching and overwhelming effort becoming a thing of the past and store operations becoming agile, simple and human.
To help build upon the narrative of Quorso and some form of escapism, we created space themed avatars as well as story based landscapes for achievements throughout the app. The narrative is based on the user’s progression, their experience of the Quorso app as well as their level of interaction with the teams.
By delighting the user and offering instant and rewarding feedback, both from the app and from their colleagues and managers, it allowed us to create a platform that is not only making the running of a business more efficient and simple, it also makes it more fun.
